Frontier Lane
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Privacy Policy

Owner and Data Controller

Frontier Lane Pte. Ltd.
Level 39, OUE Downtown
6 Shenton Way, Singapore 068809

Owner contact email: support@frontierlane.com

This Privacy Policy describes how Frontier Lane Pte. Ltd. ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website and subscribe to our services, publications and research including "The Frontier Briefing."

Types of Data Collected

We highly value your privacy and do not track or monitor your broader web usage. We believe in data minimisation. We only collect the information necessary to provide you with our research, maintain our website, and manage your subscription.

Data You Provide to Us Directly:

  • Contact Information: When you use our contact form or email us, we collect your first name, last name, contact information and email address.
  • Subscription Data: To deliver "The Frontier Briefing" and manage your account, we collect your email address.
  • Payment Information: If you purchase a premium subscription, your payments are managed via Ghost Pro's native integration with Stripe. Your billing and payment information (such as credit card details) is collected and processed directly by Stripe. We do not collect, process, or store your full credit card numbers on our servers.

Data Collected Automatically (Usage Data):

  • Basic Analytics and Server Logs: Like almost all websites, our hosting platform (Ghost Pro) automatically collects basic usage statistics and server logs to ensure the site functions properly. This includes your IP address, browser type, operating system, page views, referring pages, and session timestamps.
  • No Invasive Tracking: We use this automatic data solely for infrastructure monitoring, spam protection, and basic site analytics. We do not employ cross-site profiling cookies, invasive user-session recording tools, or third-party advertising trackers.

Mode and Place of Processing the Data

Methods of Processing: We take appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of your data. Data processing is carried out using computers and IT-enabled tools strictly related to delivering our newsletter and operating the site.

Place: Data is processed at our operating offices in Singapore and within the secure cloud infrastructure of our service providers. Because we use global platforms like Ghost Pro and Stripe, your data may be transferred to and stored on secure servers located outside of your country of residence.

The Purposes of Processing

The Data concerning the User is collected to allow us to provide our Service, comply with legal obligations, and protect our rights. Specifically, we use your data for:

  • Platform Services and Hosting: Running the website and delivering "The Frontier Briefing" to your inbox.
  • Handling Payments: Facilitating secure subscription billing via Stripe.
  • Customer Support: Responding to inquiries submitted through our contact form.
  • Basic Analytics: Understanding site traffic and newsletter engagement to improve our content.
  • Spam and Bot Protection: Ensuring the security and integrity of our website infrastructure.

Third-Party Services We Use

To operate efficiently and securely, we rely on the following trusted third-party services:

  • Ghost Foundation Ltd (Ghost Pro): Hosts our website, manages user authentication, provides basic analytics, and handles the delivery of our newsletters.
  • Stripe, Inc.: Securely processes all financial transactions and subscription billing on our behalf.

We respect your privacy and keep our use of cookies to an absolute minimum.

  • Essential Cookies Only: We only use "essential" or "strictly necessary" cookies. These are required for the website to function, such as keeping you securely logged into your premium account or processing your subscription payment via Stripe.
  • No Marketing Cookies: We do not track your behaviour across other websites, nor do we sell your data to advertisers.

Data Retention

Personal Data shall be processed and stored for as long as required by the purpose it has been collected for.

  • Subscription data (like your email) is retained for as long as you remain an active subscriber.
  • If you choose to delete your account or unsubscribe, we will remove your personal data from our active mailing lists, though we may retain basic transaction records as required by Singapore tax and corporate laws.

Global Privacy Rights

We operate globally and respect the privacy regulations of your local jurisdiction, including the European and UK General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the Australian Privacy Act, and the Singapore Personal Data Protection Act (PDPA).

Because we do not sell your personal data or engage in cross-site profiling, we are able to extend the following core privacy rights to all of our users, regardless of where you live:

  • The Right to Know and Access: You may request a copy of the personal data we hold about you.
  • The Right to Rectification: You may request that we correct any inaccurate or incomplete information.
  • The Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data from our systems.
  • The Right to Object or Restrict Processing: You may object to our processing of your data, particularly for direct marketing, or request that we limit how we use it.
  • The Right to Data Portability: You may request your data in a structured, commonly used, and machine-readable format.
  • Protection from Data Sales: We strictly do not sell, trade, or rent your personal data to third parties. Therefore, we do not require a "Do Not Sell My Personal Information" opt-out.

International Data Transfers: As an entity headquartered in Singapore using global infrastructure (such as Ghost Pro and Stripe), your data may be processed on secure servers located outside of your home country. By subscribing to our services, you acknowledge and consent to this transfer, which is conducted in accordance with strict, legally compliant data protection standards.

How to Exercise Your Rights: To exercise any of these rights, or to lodge a formal complaint, please contact us at the email address listed at the top of this document. If you reside in the EU, UK, or Australia, you also retain the right to lodge a complaint directly with your local data protection authority or the Office of the Australian Information Commissioner (OAIC).

Changes to this Privacy Policy

We reserve the right to make changes to this privacy policy at any time. We will notify Users on this page and, if you are a subscriber, we may send a notice via email regarding significant changes. It is recommended to check this page periodically.